Job Description

Company Description

About Us

At Property Soar , we are committed to providing high-quality real estate and property management services that help our clients navigate the market with confidence. With a team of dedicated professionals and a forward-thinking approach, we streamline property operations while ensuring our clients receive accurate, timely, and reliable information. Join a growing team where your attention to detail and organizational skills truly make a difference.

Job Description

Job Description

We are looking for a motivated and detail-oriented Entry Level Customer Service Assistant to join our dynamic team. This role is ideal for someone who enjoys helping others, is eager to learn, and seeks to build a career in a supportive environment. You will serve as the first point of contact for our clients, assisting with inquiries, resolving basic issues, and ensuring a positive client experience.

Responsibilities

• Handle incoming calls, emails, and client inquiries in a professional and timely manner
• Provide accurate information regarding our services, properties, and procedures
• Maintain updated records of client interactions and transactions
• Assist in scheduling appointments and property viewings
• Support senior customer service representatives and other departments as needed
• Identify client needs and ensure follow-up to guarantee satisfaction
• Help maintain a clean and organized customer service environment

Qualifications

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree is a plus
• Strong communication and interpersonal skills
• Customer-focused with a problem-solving mindset
• Ability to work efficiently both independently and as part of a team
• Basic computer skills and familiarity with office software (MS Office, etc.)
• Ability to manage time and multitask in a fast-paced environment
• Previous customer service experience is a plus but not required

Additional Information

Benefits

• Competitive annual salary ($50,000 - $55,000)
• Opportunities for growth and professional development
• Supportive and inclusive work environment
• Paid training and onboarding
• Health, dental, and vision insurance options
• Paid time off and holidays

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