Job Description
Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. SUMMARY: The Meetings & Events Coordinator provides support to the entire department with a wide variety of administrative functions. They are an essential member of the team, assisting the Meetings & Events leaders with planning all aspects of events and providing operational departments with information necessary to ensure the success of corporate conferences, incentive programs, social events, and weddings.
ESSENTIAL FUNCTIONS: Job duties include, although are not limited to:
• Manage and update Banquet Event Order Book with daily revisions and distributions from Meetings & Events Managers
• Attend daily Banquet Event Order Meeting and confirm accuracy of Banquet Event Order Book with Event Management System
• Support Meetings & Events Managers by assisting with Banquet Event Order Updates, Resume Edits, and Bill Review
• Organize and set up Pre-Conference meetings for large programs, as directed by Meetings & Events Managers
• Perform Daily revenue audits, to ensure Banquet Event Revenue is properly captured and reported
• Provide daily, weekly, and monthly resort-wide updates from the Meetings & Events Department, including Banquet Event Order distribution, Daily Event distribution, Private Dining Outlet reports, Resume distribution, 10-Day Event Distribution, staffing reporting and Deposit tracking
• Assist in departmental auditing by building and running reports in Delphi Amadeus
• Act as a liaison between Sales Department and Meetings & Events Department, by compiling Sales Turnover Notes into files Meetings & Events Managers
• Manage external vendor communication, including placing rental orders, overseeing rental load-in and load-out, and invoice processing for vendors
• Assist in ensuring accurate forecasting and staffing by running daily, weekly, monthly, quarterly, and annual reports
• Provide enthusiastic lateral assistance to operating departments as requested
• Provide clear expectations for internal processes by developing and revising Standard Operating Procedures
• Design and print dinner menus, wedding tasting menus, name cards, and other printed collateral
• Collaborate with People Department to plan in-house meetings and events
• Reviewing meeting and event space availability for all in-house meeting requests
• Facilitate Amenity Deliveries for VIP guests in collaboration with the in-room dining department
• Provide office support by answering phone calls, copying documents, and responding to email and phone messages
QUALIFICATIONS: • High School Diploma or equivalent is required, Bachelor's Degree preferred
• Strong customer service skills
• Must have intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, and Outlook, Opera and Delphi Amadeus preferred
• Excellent verbal and written communication skills required
• Knowledge of hotel food and beverage operations preferred
SPECIAL SKILLS REQUIRED: - Administrative knowledge such as business letters, formats and telephone etiquette.
- Excellent telephone skills and manners, ability to interact with fellow employees and clients of the hotel, both via phone and in person.
- Working knowledge of Word, Excel, Delphi and Opera.
- Ability to read, write and speak the English language, using excellent grammar and communication skills.
- Requires the ability to operate and control machines such as starting, stopping, controlling and adjusting the process of work.
- Requires the ability to compile, gather, collate and or classify information about data, people or things.
EDUCATION REQUIRED: Any combination of education and experience equivalent to graduate from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma required.
EXPERIENCE REQUIRED: - Previous experience as a Sales Coordinator in a luxury or upscale hotel preferred.
LICENSES OR CERTIFICATES: No special license required.
We offer an excellent benefits package for this role, which includes: Medical, Dental, and Vision insurance, 401[k] retirement plan with company matching, Health Savings Account and Flexible Spending Account options, Paid Time Off (Sick Time and Vacation Time), Short- and Long-Term Disability Insurance, and hotel discounts.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The pay range for Meetings & Events Coordinator is $24.00 hourly. The pay scale is the base hourly range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Pendry reasonably expects to pay for the position.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Job Tags
Hourly pay, Full time, Temporary work, Work at office, Flexible hours,